Shipping
Sparkle N Twist Boutique & Beauty Bar Inc, is committed to ensuring that all orders are delivered safely and with limited delays. We do ask that you keep a close eye on your tracking information for any updates issued. We kindly ask that you be available in person to accept your package during the time of your scheduled delivery date.
For any questions, please contact our customer care team at support@sparklentwist.com
CANADA
Standard Shipping (1-7 Business Days)
| Central Canada (Ontario, Quebec) | $13 CAD |
| Western/Eastern Canada (BC, Nova Scotia) | $15 CAD |
Express Shipping (1-3 Business Days)
| Central Canada (Ontario, Quebec) | $18 CAD |
| Western/Eastern Canada | $25 CAD |
UNITED STATES
| Express Shipping (1-3 Business Days) | $25 CAD |
| Standard Shipping (5-7 Business Days) | $20 CAD |
United Kingdom and Europe
| Express Shipping (1-3 Business Days) | $45 CAD |
| Standard Shipping (10-20 Business Days) without tracking | $25 CAD |
Australia and New Zealand
| Express Shipping (1-3 Business Days) | $65 CAD |
| Standard Shipping (10-20 Business Days) without tracking | $40 CAD |
Asia
| Express Shipping (2-3 Business Days) | $65 CAD |
| Standard Shipping (10-20 Business Days) without tracking | $40 CAD |
*Arrival time is an estimate and unfortunately, cannot be guaranteed.
Order Processing
Orders typically ship within 24-48 hours. Orders placed Friday-Sunday and holidays will ship out the following business day. Due to a possible credit card verification, your order may be subject to a delayed shipping date. Orders can be shipped the same day as long as its placed before 12 pm EST and paid by EFT.
International Orders
Please note, all international packages (Outside of Canada) may be subjected to customs duties and taxes. The limits for duty-free packages are regulated by local customs authorities. Please check your local customs website for more information.
Please keep in mind that your item must first clear customs. Depending upon volumes at customs, delays may occur. Unfortunately, if your item is stuck in customs, we are unable to intervene but we will ensure we provide all necessary information to avoid any potential delays.
Missing/Lost/Stolen Packages
We ask that you keep a close eye on your tracking information provided for any updates issued. We kindly ask that you be available in person to accept your package at the time of your scheduled delivery date. If you are not available to accept your package at the time of your scheduled delivery date, please contact the courier to arrange for a time that works best for you.
Once the package is deemed as successfully delivered, Sparkle N Twist Boutique & Beauty Bar Inc., is not responsible for any missing, lost and/or stolen packages.
For more direct information about shipping, please contact your selected courier as they will have real time updates.